Meraki Branding - Frequently Asked Questions

Your questions, answered with heart, clarity, and strategy.

Get Started

  • Not at all; that’s what we’re here for. While having assets (like photos or copy) ready can help speed things up, we guide you through every step of the process. Our client portal includes checklists, templates, and resources to make gathering materials feel easy, not overwhelming.

  • Absolutely. We offer clarity calls and guided strategy to help you uncover what stage you are at and what you truly need in this season of your business. Our goal is to make your journey empowering and help you get where you want to go in the quickest and most efficient way possible.

Price & Cost

  • Each package includes custom strategy, intentional and strategic design, copy support, SEO setup, mobile optimization, and post-launch training; everything you need to launch confidently and professionally.

  • Yes you can add any of our extra services and create a fully bespoke package covering all your needs. We’ll be happy to guide you through that in a discovery call!

  • Yes; we offer flexible payment options to help you move forward without stress.

Value

  • We pour decades of branding and web design experience into our websites; what you receive is a strategic, high-end, and deeply personalized website that sits at the foundation of your brand presence. Our sites are built to reflect your brand, captivate your audience, and drive action; not just look pretty.

  • A strong website builds credibility, streamlines your customer experience, and becomes your 24/7 salesperson. Our clients consistently report increased inquiries, bookings, and clarity in their business after launching. Of course, a website just sitting there without action will not do the work for you; growing your business requires effort and consistency.

Timing

  • Our Ready-to-Launch packages take 1 week, while our Tailor-Made websites take 2 weeks (for a 6-page website) and longer for larger websites. We always provide a detailed timeline and milestone map so you know exactly what to expect and when.

  • Absolutely. If you are even thinking about launching soon, it is smart to get on our radar. Our calendar books out 1–2 months in advance; we also offer pre-project support to help you prep with ease.

Authority

  • Yes. Whether you have a copywriter, photographer, or internal stakeholder, we love collaborating with your team; we will set up clear communication channels and timelines to make sure everything runs smoothly.

  • Definitely. We can prepare a visual proposal or hop on a joint call to walk you both through the value, process, and answer any questions.

Need

  • A well-crafted website helps you launch with authority, look legit from day one, and skip months (or years) of DIY struggle. Whether this is the right time depends on your budget, time investment, and personal priorities.

  • Not always. If your current site no longer reflects your brand, feels clunky, or isn’t converting, it may be time for a new website. We are happy to review your current site and offer honest feedback about what is working and what is not.

SEO & Visibility

  • Yes; we offer a variety of SEO services depending on where you are at in your business and what you want to invest in your SEO. All our websites include basic SEO setup. We also provide in-depth monthly SEO services if you want to improve rankings, increase traffic, and show up in search results long-term.

  • SEO (Search Engine Optimization) helps your website appear in Google search results when someone is looking for what you offer. If you would like to attract more visitors organically; especially those who don’t know you yet; SEO is key.

Content & Copy

  • Yes. We can guide you on what types of images you need, recommend photographers (or remote-friendly options), and help you curate beautiful visuals through custom stock image selections. Your brand will still feel unique and intentional, even without a professional photoshoot.

  • Not unless you want to. We provide guided prompts and frameworks to help you write confidently; or you can choose one of our copy support add-ons, where we either refine your words or write everything for you.

Tech & Platform

  • Squarespace 7.1 offers more flexibility, cleaner backend management, and enhanced performance; especially when it comes to layout control, styling consistency, and mobile responsiveness. While 7.0 still works, it is no longer being updated with new features, which can limit your future options. If you are planning a redesign, moving to 7.1 is the smart, future-proof choice. And yes, we handle the transition seamlessly.

Aftercare & Support

  • We have got you. Every website comes with 30 days of post-launch support for tweaks and questions. After that, we offer hourly support; or you can opt into our yearly concierge service, which includes 1 hour of support per month at a 50% discounted rate.

  • Yes. From strategy to execution, we help you market your services authentically online. We offer branded content design, social media launch kits, and monthly content services.

Additional Services

  • We are a full-service digital marketing agency and offer everything except paid advertising, including:

    • Brand Strategy & Visual Identity

    • SEO Services (one-off and monthly)

    • Copywriting & Messaging Support

    • Content Creation (blogs, newsletters, social)

    •(Creative) Business Consulting

General

  • Yes, absolutely! If you’re providing assets during the design phase, we’ll seamlessly incorporate them into your website. If you're expecting to receive content after the website design is complete, we’ll use placeholder images that you can easily replace with your own content once it’s ready.

  • Yes! As part of your project, you'll receive a personalized training call to walk you through managing your website. You’ll also have access to our comprehensive tutorial library, so you can confidently update and maintain your site anytime.

  • You can get in contact with us by emailing us directly at info@merakibranding.com

    We will be in touch within 24hours to assist you!